Hridika Biswas

Associate Practice Leader

Hridika Biswas is an Associate Practice Leader at HFS Research. She joined the team in 2021 and her key coverage areas include business services (F&A, S2P), process intelligence, intelligent document processing, and automation. Her interests include analyzing how emerging tech enables enterprises to reach their transformation goals.

Hridika's background includes seven years of experience in quantitative research and analysis with Kantar. She also serviced British American Tobacco, catering to the company's primary and secondary research needs worldwide. Her primary responsibilities included end-to-end research planning and execution, web-based client presentations, and international in-person presentations in Egypt, Turkey, and Spain. She has also provided training sessions for clients on data analysis tools, including onsite training sessions for BAT in Vietnam.

Hridika earned an MBA in marketing from IBS Hyderabad and a bachelor's degree in commerce from JD Birla Institute in Kolkata.

Her mantra is to be happy and spread smiles and positivity to everyone she meets and interacts with. Hridika believes that a day without laughter is a day wasted. In her spare time, she loves to travel to new and unique places and cook and bake for family and friends. She also loves singing and reading different genres of books. On weekends, Hridika likes visiting new eateries and cafes in town and watching movies.

Content By Hridika Biswas

Competitive Intelligence

Nintex: Process Intelligence Product Capabilities, 2023

A look at how Nintex performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

Microsoft: Process Intelligence Product Capabilities, 2023

A look at how Microsoft performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

MEHRWERK: Process Intelligence Product Capabilities, 2023

A look at how MEHRWERK performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

IBM: Process Intelligence Product Capabilities, 2023

A look at how IBM performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

Automation Anywhere: Process Intelligence Product Capabilities, 2023

A look at how Automation Anywhere performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

Appian: Process Intelligence Product Capabilities, 2023

A look at how Appian performed in the HFS Horizons: Process Intelligence Products, 2023.

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Competitive Intelligence

Celonis: Process Intelligence Product Capabilities, 2023

A look at how Celonis performed in the HFS Horizons: Process Intelligence Products, 2023.

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Horizons Report

HFS Horizons: Process Intelligence Products, 2023

This report evaluates leading process mining and task mining vendors’ capabilities to help enterprises tackle process debt.

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