Hridika Biswas

Associate Practice Leader

Hridika Biswas is an Associate Practice Leader at HFS Research. She joined the team in 2021 and her key coverage areas include business services (F&A, S2P), process intelligence, intelligent document processing, and automation. Her interests include analyzing how emerging tech enables enterprises to reach their transformation goals.

Hridika's background includes seven years of experience in quantitative research and analysis with Kantar. She also serviced British American Tobacco, catering to the company's primary and secondary research needs worldwide. Her primary responsibilities included end-to-end research planning and execution, web-based client presentations, and international in-person presentations in Egypt, Turkey, and Spain. She has also provided training sessions for clients on data analysis tools, including onsite training sessions for BAT in Vietnam.

Hridika earned an MBA in marketing from IBS Hyderabad and a bachelor's degree in commerce from JD Birla Institute in Kolkata.

Her mantra is to be happy and spread smiles and positivity to everyone she meets and interacts with. Hridika believes that a day without laughter is a day wasted. In her spare time, she loves to travel to new and unique places and cook and bake for family and friends. She also loves singing and reading different genres of books. On weekends, Hridika likes visiting new eateries and cafes in town and watching movies.

Content By Hridika Biswas

Hot Tech

HFS OneOffice Hot Vendors: Q2 2022

Our latest cohort of HFS OneOffice/OneEcosystem Hot Vendors

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Point of View

You must invest in your existing enterprise talent to remain viable

Enterprises find themselves with a dilemma: invest in upskilling and training existing talent or roll the dice with the open market.

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Data Viewpoint

Attrition soars even more as ~1 in 4 services employees face revolving doors

The average global attrition rate, now at 23.7%, saw a sharp rise vs. the same quarter in 2020 and 2019.

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Point of View

Culture can drive sustainability while you build a transition plan

An article on how Sainsbury's managed its sustainability initiatives, procurement, and used culture in its transition.

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Highlight Report

Clairvoyant broadens EXL’s data engineering and cloud capabilities

EXL acquires Clairvoyant with a view to supplementing the foundational data engineering and cloud capabilities in its portfolio.

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Highlight Report

Soroco’s Scout work graphs can streamline operations, but are organizations ready for it?

Soroco contextualizes data usage to drive change programs for how work gets done through its Scout platform.

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Data Viewpoint

A change in mindset will enable digital fluency and the outcomes of transformation

This DVP highlights the importance of a change mindset in the path to achieving the required digital fluency and transformation.

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Data Viewpoint

Finance leaders: Are you prepared for a talent revolution in the next three years?

As the world is going through a digital revolution, let's also see how this change will impact the finance function talent pool.

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