Krupa KS

Senior Analyst

Krupa KS is a senior analyst for HFS Research. She supports the firm's research initiatives across several key categories: customer experience, retail and CPG, supply chain, and travel and hospitality. Her responsibilities include IT and business process outsourcing contracts data collection, and analysis of various service lines.

Before joining HFS, Krupa had several years of experience in business research and analysis with Excellence4U Research Services and FutureCorp Consulting. As a member of the market research team, Krupa's responsibilities involved secondary research for company profiling, industry analysis, and competitive analysis. At Excellence4U, she also worked with the technology mapping team that learned about clients' businesses and how products were used by the target audiences, which helped her clients better understand the needs of their customers.

Krupa earned a bachelor’s degree in electrical and electronics engineering from Visvesvaraya Technological University. She loves exploring new places, trekking, and reading novels.

Content By Krupa KS

Market Vision Paper

Navigating the labyrinth: Neo Tangent’s blueprint for collaborative supply chains

The future of supply chains pivots on customer-focused solutions, vendor collaboration, and shared business goals.

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Competitive Intelligence

EXL: Customer Experience Services Capabilities, 2024

A look at how EXL performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Market Analysis

HFS Pulse Outlook for Retail and CPG

HFS’ 2024 Pulse data and state-of-the-market summary for Retail and CPG are here!

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Market Analysis

HFS Pulse Outlook for Platform Economy

HFS’ 2024 Pulse data and state-of-the-market summary for Platform economy are here!

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Competitive Intelligence

Deloitte: Supply Chain Services Capabilities, 2024

A look at how Deloitte performed in the HFS Horizons: Supply Chain Services, 2024

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Competitive Intelligence

Infosys: Supply Chain Services Capabilities, 2024

A look at how Infosys performed in the HFS Horizons: Supply Chain Services, 2024

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Competitive Intelligence

PwC: Supply Chain Services Capabilities, 2024

A look at how PwC performed in the HFS Horizons: Supply Chain Services, 2024

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Competitive Intelligence

Accenture: Supply Chain Services Capabilities, 2024

A look at how Accenture performed in the HFS Horizons: Supply Chain Services, 2024

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