Niti Jhunjhunwala

Senior Analyst

Niti Jhunjhunwala is a senior analyst for HFS Research. Her coverage areas include banking and financial services and GenAI. She also regularly contributes to competitive intelligence across IT and business process services and the HFS Market Index, a quarterly report that analyses the performance and major developments of top service providers over the past quarter.

Niti joined HFS with more than six years of experience in market research. Previously, she worked with Kantar (a leading data, insights, and consulting company). Her responsibilities included leading end-to-end research studies and delivering client presentations.

She earned an MBA in finance and marketing and B.Tech degree in information technology.

Niti is based out of Kolkata, India. In her spare time, she loves reading, traveling, and going for walks. On weekends, she enjoys painting, spending time with her nephew, and binge-watching series.

Niti Jhunjhunwala

Content By Niti Jhunjhunwala

Competitive Intelligence

Accenture: Service Capabilities for Asset and Wealth Management, 2024

A look at how Accenture performed in the HFS Horizons: The Best Service Providers for Asset and Wealth Management, 2024

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Data Viewpoint

New skill set emerges for successful GenAI use

Problem solving, adaptability, and critical thinking are the most essential skills that GenAI pioneers feel workers are lacking.

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Data Viewpoint

Q3 2023: The “fastest five” service providers’ revenue growth is normalizing, but it continues to

Mid-tier service providers continue to beat the market average revenue growth despite challenging macroeconomic conditions.

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Horizons Report

HFS Horizons: The Best Service Providers for Asset and Wealth Management, 2024

This report assesses how well service providers are helping their asset and wealth management clients embrace innovation and realize value across three distinct

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Data Viewpoint

Q3 2023: TWILTCH revenue growth hits low single-digits, and some decline, but big deal flow drives

Q3 2023 quarterly results show a further slowdown in revenue growth, but large deals drive optimism for some IT service providers.

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Highlight Report

Akkodis’ consolidation accelerates its presence in the digital engineering market

Getting to know Akkodis is time well-spent for savvy buyers seeking skills at the intersection of digital, IT, engineering, and talent.

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Competitive Intelligence

TaskUs: Generative Enterprise™ Services Capabilities, 2023

A look at how TaskUs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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Competitive Intelligence

Sutherland: Generative Enterprise™ Services Capabilities, 2023

A look at how Sutherland performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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