Niti Jhunjhunwala

Senior Analyst

Niti Jhunjhunwala is a senior analyst for HFS Research. Her coverage areas include banking and financial services and GenAI. She also regularly contributes to competitive intelligence across IT and business process services and the HFS Market Index, a quarterly report that analyses the performance and major developments of top service providers over the past quarter.

Niti joined HFS with more than six years of experience in market research. Previously, she worked with Kantar (a leading data, insights, and consulting company). Her responsibilities included leading end-to-end research studies and delivering client presentations.

She earned an MBA in finance and marketing and B.Tech degree in information technology.

Niti is based out of Kolkata, India. In her spare time, she loves reading, traveling, and going for walks. On weekends, she enjoys painting, spending time with her nephew, and binge-watching series.

Niti Jhunjhunwala

Content By Niti Jhunjhunwala

Competitive Intelligence

Accenture: Generative Enterprise™ Services Capabilities, 2023

A look at how Accenture performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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Horizons Report

HFS Horizons: Generative Enterprise™ Services, 2023

The industry’s first competitive analysis of services firms and the value they create with enterprise clients exploring GenAI.

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Data Viewpoint

Mid-tiers dominate the five fastest-growing service providers in Q2 ‘23 for revenue growth

Mid-tier IT companies are the fastest-growing service providers amid a continued economic slowdown.

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Data Viewpoint

Continued slowdown in revenue growth of TWILTCH impacts employee headcount

Service providers have faced talent shortages; however, as attrition moderated, hiring and headcount growth slowed.

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Data Viewpoint

Surprisingly, the five fastest-growing service providers in Q1 2023 are some of the largest—not the

With investments in IT, many of the larger players maintained higher growth while mid-tier providers’ growth slowed in Q1 2023.

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Highlight Report

Publicis Sapient adds sizable LATAM nearshore capabilities by Practia acquisition

Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.

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Market Impact Report

Digital differentiation for asset and wealth managers must focus on “better”—not just “more”

HFS surveyed 150 asset and wealth management leaders to understand the future of this changing sector.

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Hot Tech

HFS OneOffice Hot Vendor: Alaffia Health

Alaffia health addresses healthcare payment integrity through its AI-powered capabilities.

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