Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Highlight Report

HFS Highlight: Atos bolsters crucial cybersecurity division with trio of acquisitions

Cybersecurity is more important than ever, and Atos’ recent flurry of M&A activity in the space could be exactly what enterprise need.

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Highlight Report

HFS Highlight: EXL looks to differentiate within its industry domains with an ambitious data-led approach

EXL believes that a data-led approach is crucial for enterprise, and their domain and analytics expertise might make them a partner worth considering.

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Point of View

Don’t write blockchain off! COVID-19 slowed spending—but didn’t stop it!

Blockchain has been on an upward trajectory for many years, but the COVID-19 outbreak threatened to change that – our recent survey with KPMG International

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Point of View

Bringing people together early is the key to success for distributed ledger technologies

We recently spoke with several industry veterans to understand the struggles enterprises face when moving their blockchain projects into production.

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Highlight Report

HFS Highlight: WNS could finally make its mark on the crowded BFS space with its FinTech strategy

We spoke with WNS and some of their growing roster of disruptive clients to find out more about the provider’s unique move into the FinTech market.

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Point of View

Banks must digitalize debt collection processes to survive the pandemic

While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.

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Highlight Report

HFS Highlight: Celonis’ newly launched EMS solution brings it one step closer to being THE platform

Celonis’ Global Ecosystem Day saw the vendor announce its Execution Management System (EMS) and the acquisition of automation firm Integromat

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Market Analysis

Market Index Q2 2020

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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