Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Point of View

Insurers: Explore blockchain to cut crippling claim administration costs

Insurance is complex and the claims process relies on efficient collaboration but blockchain can streamline the process, driving down operating costs.

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Point of View

If banks want to improve ROI on digital transformation, they need to stop prioritizing efficiency

This POV examines the state of digital transformation in the BFS sector, leveraging the latest data from our Industry Digital Transformation survey.

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Point of View

Enterprise leaders must find providers actively investing in innovation across the ecosystem

Innovation is a top priority for enterprise leaders so its vital they learn to identify service providers who genuinely offer an innovation ecosystem.

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Point of View

Service providers shouldn’t put all their eggs in the BFS basket

Many IT service providers rely on BFS revenues to drive growth, and if they don’t change this, they leave themselves open to significant risk.

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Point of View

Insurers must leverage change agents to offer live-time insurance

The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.

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Point of View

Funding is flooding into insurtech startups—use them to drive innovation

For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate

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Point of View

The Undercover Analyst: Back by unpopular demand, featuring real analysis!

Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.

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Point of View

Navigate the talent crisis with crowdsourcing, or fall behind the pack

The ever-accelerating evolution of technology means new waves of talent are in constant demand. However, enterprise talent strategies haven’t changed

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