A collection of the latest views from the HFS analyst team on technology, media, and communications.
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February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
May 28, 2025In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
May 27, 2025Apple’s India pivot highlights concentration risks—enterprises must diversify supply chains and act fast to secure resilience.
Today’s hyper-connected technology, communication, and media obsessed culture generates tremendous volumes of data. See why this massive volume of data is so critical.
Point of View
March 28, 2018This Point of View provides a view of major telecommunication industry and global services market trends with an eye toward encouraging co-innovation.
Point of View
March 07, 2018As one generation of services grinds to a halt, another is quickly ramping up to drive what we at HfS are calling F&A 3.0.
Point of View
February 26, 2018This Point of View report previews our manufacturing value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 26, 2018This Point of View report previews our healthcare value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 26, 2018This Point of View report previews our Life Sciences-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 02, 2018This POV previews our Retail and CPG Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018
Point of View
January 31, 2018Preview of our insurance-specific value chain, the in-scope processes and change agents we'll be examining throughout 2018.
Point of View
January 30, 2018This POV previews our THL Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 26, 2018This POV previews our Energy Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 26, 2018This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 24, 2018This POV previews our BFS-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 24, 2018This report previews our telecom-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 19, 2018Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
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