A collection of the latest views from the HFS analyst team on technology, media, and communications.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
May 28, 2025In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
May 27, 2025Apple’s India pivot highlights concentration risks—enterprises must diversify supply chains and act fast to secure resilience.
Today’s hyper-connected technology, communication, and media obsessed culture generates tremendous volumes of data. See why this massive volume of data is so critical.
Point of View
July 19, 2022The next wave of opportunities for media firms will come in transforming operations.
Point of View
April 05, 2022How a telecommunication giant scaled an automation program to handle more than 1 million emails a year.
Point of View
February 28, 2022Key takeaways from a global roundtable that explored what firms are doing to re-imagine their CX-related processes.
Data Viewpoint
February 01, 2022Industries and organizations must align their transition plans: decarbonize to net-zero and address all 17 UN Goals
Point of View
December 07, 2021HFS roundtable finds that procurement must use technology to transform processes and find new sources to drive growth.
Point of View
October 07, 2021TMT must solve its sustainability challenges and embed its learning in the solutions that will govern global sustainability.
Highlight Report
July 30, 2021TCS Cognix aims for an integrated technology architecture to help enterprise clients get beyond their patchwork of technologies.
Highlight Report
July 21, 2021Accenture continues its Industry 4.0 related acquisitions and this time its umlaut.
Point of View
June 18, 2021This point of view explores the impact of 5G on the industrial sector along with leading use cases.
Market Impact Report
June 11, 2021A comprehensive view of global TMT Industry trends and their impact on IT and business process services.
Point of View
June 02, 2021As IoT-based projects in enterprises have begun expediting projects from the pilot phase to achieve their digital transformation goals, HFS believes now is the
Point of View
May 26, 2021Siloed projects and culture have inhibited digital transformation for too long; embrace “AND” to realize their full potential in combination
Highlight Report
April 23, 2021The TMT industry is a springboard for horizontal cross-industry solutions.
Point of View
April 23, 20215G is no longer about getting ahead of the curve—but there’s still an opportunity to be a trailblazer while much of the industry catches up.
Data Viewpoint
April 22, 2021The TMT market is expanding, converging, and becoming hyper-specialized.
Top 10 Report
April 09, 2021This report covers our assessment of the TMT market and its leading service providers’ execution, innovation, and client feedback.
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