A collection of the latest views from the HFS analyst team on technology, media, and communications.
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February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
May 28, 2025In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
May 27, 2025Apple’s India pivot highlights concentration risks—enterprises must diversify supply chains and act fast to secure resilience.
Today’s hyper-connected technology, communication, and media obsessed culture generates tremendous volumes of data. See why this massive volume of data is so critical.
Point of View
March 26, 2021The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful deliver
Point of View
December 22, 2020The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a
Point of View
November 13, 2020HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.
Highlight Report
November 13, 2020Explores engineering capability and key client engagements of HCL in different segments of engineering services across industries.
Point of View
November 02, 2020Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them
Highlight Report
October 23, 2020Focus on the power of AND for Triple-A success, whatever the business setting
Highlight Report
October 06, 2020The second wave of digital transformation in Media will be driven by experiences.
Point of View
September 28, 2020HFS’ Digital Roundtable points to the need for sustaining momentum and driving a culture of genuine process change to achieve post-pandemic digital success.
Highlight Report
September 25, 2020In Another Monday, Hyland has found the opportunity to break out from the content management mold.
Highlight Report
September 23, 2020Explores the rationale for Infosys' recent acquisition of Kaleidoscope Innovation
Market Analysis
August 25, 2020This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
Point of View
July 07, 2020Harmonic, a high-tech manufacturer, shared its journey from its complex and heavily customized legacy environment to a new and nimble cloud-based environment.
Point of View
June 02, 2020How five companies are using digital associates to create better experiences for stakeholders
Highlight Report
May 27, 2020In this report, we examine how CSS Corp managed to move 100% of its workforce to work-from-home at the onset of the Covid-19 pandemic
Point of View
May 21, 2020In this PoV, we discuss how this latest acquisition is a win-win scenario for both Accenture and Callisto.
Point of View
April 22, 2020Providers must prepare for a post-COVID-19 boom in IoT, 5G, and edge—telcos are a good place to double-down now as they expand their networks
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