A collection of the latest views from the HFS analyst team on technology, media, and communications.
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February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
May 28, 2025In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
May 27, 2025Apple’s India pivot highlights concentration risks—enterprises must diversify supply chains and act fast to secure resilience.
Today’s hyper-connected technology, communication, and media obsessed culture generates tremendous volumes of data. See why this massive volume of data is so critical.
Point of View
April 15, 2020This report examines the impact of the Covid-19 pandemic on 5G investments.
Point of View
April 06, 2020Discuss the capabilities that enterprises look for before outsourcing a project related to IoT and Industry 4.0 and how this differs from service provider for
Point of View
March 31, 2020The COVID-19 pandemic will spur digital transformation initiatives across the globe. Social distancing has massive implications across the technology, media,
Point of View
March 23, 2020In this report, we tackle the issue CIO's are facing today as they rush to accommodate remote working in the Covid-19 crisis.
Market Analysis
March 19, 2020This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
Point of View
March 16, 2020HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations
Point of View
March 11, 2020In this report we examine how finding the right partner with the talent and experience can drive real success.
Point of View
March 05, 20205G is well on the way to global deployment—but the Huawei question remains. Previous HFS work has outlined the advantages and disadvantages of 5G and the of
Point of View
February 27, 2020Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
Point of View
February 24, 2020The potential for disruption and disintermediation is high and telcos need to look beyond cost cutting and innovate their offerings and operations.
Point of View
February 19, 2020Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.
Market Analysis
January 17, 2020HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
Market Analysis
January 06, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.
Point of View
December 05, 2019One of IoT’s biggest hurdles is existing 4G infrastructure. If enterprise want to scale their IoT projects, they must recognize 5G is essential.
Point of View
November 12, 2019Use AR, VR, and MR technologies to make your physical operation environments more efficient and create meaningful, immersive experiences
Point of View
July 18, 2019With the advent of the Internet of Things (IoT), billions of consumer and industrial devices are connected across the globe. Because connectivity is a critical
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