Moderator:
Joel Martin, Executive Research Leader, HFS
Panelists:
You can listen above or watch this HFS Videocast here:
Session Description:
Generative AI is poised to disrupt how customers, employees, and technology interact. We’re moving beyond bots focusing on discrete problem solutions toward contextual interpersonal discussion and co-creation. Are solutions like ChatGPT ready for prime time? Or is it all just hype?
In this session, we will debate the hype versus reality of whether generative AI can have a profound impact on business. We’ll even invite ChatGPT to the conversation. Our topics include:
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