Fireside Chat | Phil Fersht Talks with EXL’s Vikas Bhalla about his digital business journey

March 23, 2022

1x
  • Fireside Chat | Phil Fersht Talks with EXL’s Vikas Bhalla about his digital business journey
0:00
1540

On this special Fireside Chat, HFS CEO Phil Fersht talks with Vikas Bhalla, EVP and Head of the Insurance Business at EXL about his personal, career, and digital business journey.

You can listen above or watch this HFS Videocast here:

Vikas is a member of EXL’s Executive Committee and leads the Insurance business, a role he’s had since 2014. In that time, he has contributed significantly to the growth of the company, doubling the size of EXL’s largest industry vertical.

Phil and Vikas cover a range of topics, including:

  • How today’s employees are comfortable experimenting and want flexibility.
  • Why EXL is focused on specific industry verticals and what they feel is their differentiator.
  • The EXL management philosophy: building everything within a vertical with a dedicated delivery team, thought leaders, solutions providers, analytics, and digital resources.
  • The value of moving to the new “Hybrid with Virtual First” model.
  • Working with new normal and adapting to the OneEcosystem™ concept.

You can also listen on:

• Apple Podcasts
• Spotify
• Google Podcasts
• Anchor

Recent Videocasts

Latest Research

Logo

confirm

Congratulations!

Your account has been created. You can continue exploring free AI insights while you verify your email. Please check your inbox for the verification link to activate full access.

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at ask@hfsresearch.com for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

ask@hfsresearch.com

ASK
HFS AI