Fireside Chat | Phil Fersht talks with KPMG’s Cliff Justice about innovation

On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Cliff Justice, Partner, Innovation & Enterprise Solutions at KPMG on how can we move forward fast with our innovation thinking.

Cliff is a leading authority on global service delivery model design and sourcing, with more than 25 years of experience in operations, technology, outsourcing, offshoring and business transformation. He has been an early leader in applying intelligent automation, robotics and cognitive technologies to business operations and services.

You can listen above or watch this HFS Videocast here:

Phil and Cliff cover a range of topics, including:

• The personal and professional journey of Cliff Justice
• The study we did where we spoke to several hundred CEOs and Presidents around innovation and 50% of them said innovation must deliver on big bets – So what are the big bets that you see enterprises are making today and are your clients delivering on that?
• With this kind of global assault on everything we once knew stable happening in the world right now and things are accelerating in the last few months – So how is this impacting innovation?
• A lot of people around are talking about decoupling and globalization shift – So how do you think the world is going to emerge from this sort of current economic that we’re in?
• As per our recent study only 25% indicated that the CEO led the innovation agenda – So as we’re heading towards chief innovation officer developing within companies how do you see it evolving?
• As 56% of enterprises just don’t have tied together innovation strategy – So, what’s your advice on how to move needle break the cycle, move forward more aggressively? What are things that you’re seeing that can shake things up a bit?
• What’s happening next?
• What’s your advice on how companies can improve its efforts with its partners and peers to be more innovative as a system to stay ahead of the curve rather than react to the curve are you seeing?

You can also listen on:

• Apple Podcasts
• Spotify
• Google Podcasts
• Anchor