Unfiltered Stories | Beyond Bots – Unifying Automation with Universal Orchestration

Join HFS Practice Leader Ashish Chaturvedi and C TWO CEO Erik Lien as they unpack the critical business imperatives behind intelligent automation orchestration. Discover how effective orchestration can significantly boost bot utilization, simplify governance, and drive measurable ROI. Explore insights on transitioning from siloed RPA to unified AI-driven automation, managing autonomous AI agents, ensuring compliance, and leveraging advanced analytics to optimize automation strategies.

You can listen above or watch this HFS Videocast here:

The key points discussed include:

• Maximizing automation ROI: Intelligent orchestration increases bot utilization by over 50%, reduces manual overhead by 75%, and resolves up to 90% of support issues.
• Breaking automation silos: Effective orchestration integrates fragmented automation initiatives, moving enterprises beyond isolated RPA deployments to comprehensive intelligent automation platforms.
• Governance and compliance: Orchestration provides essential governance, auditability, and error handling, ensuring compliance with evolving regulatory frameworks like the EU AI Act.
• Managing autonomous AI agents: Advanced orchestration manages deterministic bots and autonomous AI agents seamlessly, ensuring control, prioritization, and efficiency at an item level.
• Future automation landscape: The convergence of automation, AI, analytics, and optimization through orchestration platforms is key to achieving higher efficiency, governance, and business-driven insights.

Dive deeper into the future of intelligent automation orchestration. Visit the HFS website to access the full report titled “RPA supervisor to IA orchestrator—C TWO advances up the Generative Enterprise S-curve” here.

You can also listen on:

• Apple Podcasts
• Spotify
• Anchor