In a OneOffice organization, human performance is augmented by technology to unleash creativity and humanity, and the immediacy of data creates insights to support decision-making that can determine a firm’s future success or failure. For the first time in decades, process designers and tech people are working together to build the tech platform that enables them to deliver on these ideals – requiring a cloud-first approach, with automation as a native competency and data is the strategy driving it all.
EXL is a billion dollar services organization which is helping its clients rethink processes to drive their business forward in this new economy, using data to drive the strategy. HFS CEO Phil Fersht talks with EXL’s CEO Rohit Kapoor and tackle the following topics:
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.