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Data Viewpoint

Cost savings is the number-one priority in F&A service providers’ selection criteria

Voice of the customer feedback in the HFS Horizons: F&A Service Providers, 2023 study shows clients still prioritize cost savings.

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Data Viewpoint

F&A clients are going beyond BPO, prioritizing data and analytics services

Finance leaders are considering data and analytics a critical initiative to dive deep into business operations.

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Data Viewpoint

Enterprises see talent as the key to establishing digital command centers for process insight

Skilled talent is important in bridging the enterprise data gap that decelerates the journey to digital command centers.

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Data Viewpoint

Mid-tiers dominate the five fastest-growing service providers in Q2 ‘23 for revenue growth

Mid-tier IT companies are the fastest-growing service providers amid a continued economic slowdown.

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Data Viewpoint

Continued slowdown in revenue growth of TWILTCH impacts employee headcount

Service providers have faced talent shortages; however, as attrition moderated, hiring and headcount growth slowed.

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Data Viewpoint

From basic to predictive processes: The “insights” leap enterprises must make to fuel growth

Enterprises need to push to move from basic process insights to predictive insights.

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Data Viewpoint

Win over the C-suite so they become the champions of enterprise modernization for BFS firms

40% of BFS firms say the funding and selection of full-services firms rests with the C-suite and senior business executives.

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Data Viewpoint

Banks’ continued investment in cloud needs to deliver cost and income impact

HFS’ latest IT services investment data for banks is in! Check out what makes the cut and why.

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Data Viewpoint

Surprisingly, the five fastest-growing service providers in Q1 2023 are some of the largest—not the smallest

With investments in IT, many of the larger players maintained higher growth while mid-tier providers’ growth slowed in Q1 2023.

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Data Viewpoint

Amid headwinds, banks prioritize investment in data and compliance business services

Here are business services investment priorities and recommendations for banks during the wait-and-see economy.

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Data Viewpoint

TWILTCH revenue growth remains sluggish in the first quarter of 2023

The latest quarterly (Q1 2023) results show a continued decline in revenue growth of TWILTCH service providers.

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Data Viewpoint

IT budgets nosedive across industries as enterprises wait out macroeconomic headwinds

IT-related budgets have taken a massive nosedive in one year. HFS breaks down the impact and recommended actions.

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