Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Data Viewpoint

The CIO mandate: Best practices today’s CIO must follow to win

HFS' research agenda supporting the CIO Agenda.

Read More
Data Viewpoint

When banks evaluate service providers, they should evaluate their ecosystem partners, too

Banks should consider the value service providers deliver via ecosystems to benefit from their execution & innovation capabilities.

Read More
Data Viewpoint

TWILTCH revenue growth slows across the board, some into single digits

TWILTCH companies are witnessing slowdown in revenue growth, indicating decrease in IT spending from the uptick during pandemic.

Read More
Data Viewpoint

Key priorities that business leaders want BPO leaders to focus on

Enterprise leaders are hesitant to outsource their business processes because of constantly changing business environment.

Read More
Data Viewpoint

Metaverse wins for enterprise services spend as caution tightens belts

100% of enterprises say they will up spend on metaverse services over the next two years. Low code also immune from cuts.

Read More
Data Viewpoint

Enterprise leaders shifting BPO focus from cost savings to better business Outcomes.

Enterprise leaders now recognize the need to expand BPO services to include end-to-end processes and enterprise-wide data flows. 

Read More
Data Viewpoint

Business leaders want BPOs to turn data into an asset and find hidden value

Enterprise leaders seek ways to maximize their data’s value to find new sources of value and create insights for decision-making

Read More
Data Viewpoint

Demand is soaring across the sustainability services value chain​

Sustainability is embedding itself throughout systems, organization, and the services sector

Read More
Data Viewpoint

A connected energy and utilities industry beckons—so connect up your technology plans

Investment in IoT technology tops the energy and utilities industry radars going into 2023

Read More
Data Viewpoint

IT services deals must deliver value and lasting impact else fall under scrutiny

IT services deal renegotiation does not always mean concerns; it might be a preference.

Read More
Data Viewpoint

The $600 billion self-insured market being ignored by service providers at their own peril

Service providers remain aligned with commercial insurance that is declining while not investing in growth segments.

Read More
Data Viewpoint

The dearth of security talent is driving a bigger appetite for managed security services

Organizations are increasing their consumption of managed security services but they must take that exercise very seriously.

Read More
1 6 7 8 18

Logo

confirm

Congratulations!

Your account has been created. You can continue exploring free AI insights while you verify your email. Please check your inbox for the verification link to activate full access.

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at ask@hfsresearch.com for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

ask@hfsresearch.com

ASK
HFS AI