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March 11, 2021 The HFS Market Analysis Disruptive Cloud Service Providers examines vendors likely to challenge global services firms for delivering regional, industry, and
February 12, 2021 A monthly rollup of merger and acquisition activity
January 22, 2021 A monthly rollup of merger and acquisition activity
November 20, 2020 This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.
November 4, 2020 This update to the HFS Market Index gives an overview of the IT and business services market performance.
August 25, 2020 This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
August 20, 2020 KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
July 8, 2020 Accenture’s recent Q2 2020 earnings give service providers the opportunity to understand the state of the market after the initial shock of COVID-19.
June 11, 2020 This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.
June 9, 2020 This update to the HFS Market Index gives an overview of the IT and business services market performance.
June 3, 2020 This report spotlights six of the leading pure play firms specializing in RPA services
May 1, 2020 The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global
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