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Market Analysis

Market Index Q4 2019

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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Market Analysis

Market Analysis of Enterprise AI Products from Leading Service Providers

This is HFS Research’s first-ever report on enterprise AI products from leading service providers. The report includes detailed profiles of 17 service their

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Market Analysis

ITMS AND BPO CONTRACT ANALYSIS—Q4 2019

This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.

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Market Analysis

Early Q4 2019 Results Roundup

This report provides a fast overview into the first wave of financial results from the main service companies covering the calendar Q4 2019 period.

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Market Analysis

IT and BPO outsourcing contract renewal analysis—2020

HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.

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Market Analysis

ITMS and BPO Contract Analysis—Q3 2019

This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.

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Market Analysis

State of Operations and Outsourcing 2019

The latest state of the operations and outsourcing survey results for 2019

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Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q2 2019

This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.

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Market Analysis

HFS BPO Top 50

This is the HFS list of top 50 BPO providers by revenue.

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Market Analysis

HFS Quantum Computing Primer – Update

This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that

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Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q1 2019

This report analyses publicly announced ITMS and BPO contracts in Q1 2019 by region, service types, key verticals, main vendors and digital services.

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Market Analysis

Re-platforming the enterprise: 2019 Market Primer

Our top level predictions for IT Services growth for 2019 and beyond.

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