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Market Impact Report

Primary care and rehab practices must adopt ops-tech and services to stay viable

Technology and service penetration for primary care and rehabilitation services is behind the curve and needs immediate attention.

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Market Impact Report

Democratizing GenAI: A reality check for business transformation

Insights from leaders navigating the GenAI revolution reveal its transformative potential and the need for realistic expectations.

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Market Impact Report

Re-energize health consumer engagement and bridge the payer-provider divide with GenAI

Healthcare can leverage GenAI to address the payer-provider disconnect and maximize the value of vertically integrated healthcare enterprises.

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Market Impact Report

Driving the evolution of financial crime compliance: The people and tech imperative

500 financial crime compliance leaders weighed in on their baseline and future vision for automation, AI, and outsourcing.

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Market Impact Report

Building alignment around business goals is essential to beginning a data modernization strategy

HFS surveyed 500 business and IT leaders to share how they overcame challenges and delivered outcomes while modernizing their data.

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Market Impact Report

The consumer goods and retail playbook for navigating disruption while driving innovation

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.

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Market Impact Report

Infusing intelligence and predictability with digital process twins

In challenging times, enterprises seeking greater operations visibility and efficiencies quickly turn to process intelligence.

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Market Impact Report

Digital differentiation for asset and wealth managers must focus on “better”—not just “more”

HFS surveyed 150 asset and wealth management leaders to understand the future of this changing sector.

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Market Impact Report

Commercial banks need a digital reboot—their customer expansion aspirations depend on it

HFS Research, in partnership with Infosys, surveyed 150 commercial banking leaders.

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Market Impact Report

The payment providers’ playbook for practical, innovation-led transformation

HFS Research, in partnership with Infosys, surveyed 150 payment providers across North America and Europe.

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Market Impact Report

The ecosystem imperative: How to create new sources of value in BFS enterprises

A fresh new study that examines how financial services firms strive for new forms of value through innovation and ecosystems.

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Market Impact Report

From Surviving to Thriving in Hybrid Work

This report dives into how employee experience is defining the digital workplace.

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