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April 4, 2012 Business platforms are helping insurers lower costs, consolidate data/better analytics, standardize workflows and improve operations. Through analysis of 20 we
March 29, 2012 HfS Research cajoled three of the sourcing industry’s top lawyers to share their secrets in its March Webinar. The best advice: If you want flexibility in the
March 22, 2012 In January of 2011, iGATE took the sourcing industry by surprise by announcing its intent to take a majority stake in Patni. Now, one year on, the company has
March 21, 2012 HfS believes that a raft of mundane corporate responsibility activities can be outsourced to expert service providers, freeing up time for managers to work with
March 19, 2012 Buyers must investigate any prospective provider’s governance, security policies, and security infrastructure to determine how well it stacks up against their
March 19, 2012 Analysis of the procurement outsourcing market in 2011. Includes analysis of marketshare, market trends, buyer process decisions, and potential relationship
March 4, 2012 HfS Research views IBM's Security Services group as offering a heft, breadth and depth of capability, reputation, and global footprint that few rivals in the
March 2, 2012 This report portays service provider profiles for HfS Research's Business Platform Map for 2012. These profiles will enable buyers, vendors and investors to of
March 2, 2012 The analytics service mix has been defined differently by a myriad of service providers, which frankly confuses buyers. In this document, we define analytics
February 29, 2012 This report presents an analysis of the domestic BPO opportunities for the Asia Pacific region, excluding Japan, including a market overview and heat map.
February 29, 2012 HfS believes that the legal process outsourcing market is set to grow exponentially. LPO started out as a cost arbitrage and has matured beyond that to offer to
February 29, 2012 This RapidInsight™ outlines the characteristics of the next generation of outsourcing deals, discussing outcome-based pricing, data privacy protection, and
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