Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 8, 2011 "It's time for next practices, not best practices. How can we move outsourcing beyond a cost savings vehicle?" In this coverage of our heated webinar, 4 and 4
March 5, 2011 IBM’s new BPO offerings are set to capitalize on a US $14bn investment in analytics. This document includes valuable information for buyers as they evaluate
February 9, 2011 HfS attended Infosys Connect 2011 where over 1000 attendees came together to share perspectives, learn from customers and understand Infosys’s growing We and
February 6, 2011 The switch to digital is forcing marketing into running itself like a proper business process. As CMOs change channels, they’re seeing this imperative emerge,
January 26, 2011 This HfS Market Landscape evaluates the growing global LPO market - the core trends and dynamics, and examines the services provider landscape.
January 12, 2011 This HfS RAPIDInsight offers buyers and providers of outsourcing services tips and successful techniques learned by practitioners over thousands of site visits
January 8, 2011 Chief procurement officers may have the toughest corporate job in the world. Their internal stakeholders are a raucous group who require everything from and to
January 7, 2011 This HfS Challengers Analysis focuses on Intenda, a global SaaS provider offering a strong blend of end-to-end capabilities for public and private procurement
January 7, 2011 This RAPIDInsight explores South Africa’s challenges and opportunities as it seeks to establish itself as sourcing destination of choice for the top-tier and
January 5, 2011 This market landscape elaborates on how providers are addressing the growing unmet requirements from the multi-billion dollar utilities vertical, offering IT
January 1, 2011 When Spend Matters and HfS Research decided to jointly study procurement BPO, our first observation was simple: what’s gone wrong in a market that should have
January 1, 2011 Results from the joint research study of over 1050 global enterprises, conducted by HfS Research in conjunction with the Outsourcing Unit at the London School
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