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Trapped by Procurement BPO? How to Pull Your Organization Out of the Mire

We’ve been holding our collective breaths since 2005, waiting for a barrage of giant Procurement BPO deals. Big engagements are still few and far between, a

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Point of View

Acrede: Karen Paterson’s New Global Payroll Venture

Karen Paterson's Acrede has a vision of being a leading international payroll service business. Acrede is built around a new technology platform designed to the

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Point of View

The Banking Industry BPO Landscape in 2011: Getting Back To Basics

Banking has gone through some very rough years. It will continue to encounter considerable uphill battles over the unforeseeable future. Rebuilding customer and

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Point of View

SIG Comes To London

Sourcing Interests Group held its inaugural meeting in London focusing on the issues relevant to sourcing and procurement professionals in the UK and HfS is for

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Point of View

The Oil & Gas Industry Sourcing Landscape in 2011

Oil and gas companies face challenges: declining production, rising consumption, and low reserves. With a focus on cost savings, there are opportunities for to

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Point of View

ADP: Beyond Payroll

ADP held its annual analyst day May 4, 2011 in New York. Two days earlier, the company had reported a solid fiscal third quarter 2011 earnings report and raised

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Point of View

New Frontiers In Outsourcing: Digital Media Advertising Management Illustrates The Potential

We explore the way ad agencies and third-party digital media buyers can work together for a smarter output. Outsourcing such marketing processes offers the of

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Point of View

The State of Change in a Change of State

"This databook presents results of the groundbreaking HfS Research/Sourcing Change survey on the implication of change mangement for sourcing success. The is on

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Point of View

NorthgateArinso: Is it ready to give the HRO market a boost?

NorthgateArinso’s HR and payroll outsourcing roots stem back to its days as a UK payroll service provider called Rebus Human Resources Services. Northgate in

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Point of View

Global Utilities Outsourcing

Service providers are ramping up their expertise to offer smart grid related offerings as part of an end to end solution to utilities clients. HfS presents a

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Point of View

The F&A BPO Market Landscape in 2011: Re-emerging from the Recession, Re-focusing on Business Outcomes

HfS believes the market for finance and accounting business process outsourcing (F&A BPO) services is poised for a new phase of growth. In this report, we an

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Point of View

The HfS Research BPO Price-benchmarking tool: Introducing the HfS BPO PriceIndicator™

The HfS PriceIndicator™ shares HfS Research’s latest thoughts on how to approach, develop and benchmark your BPO pricing strategy for Finance and and Human

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