Dana Daher

Executive Research Leader

Dana Daher is an Executive Research Leader at HFS Research, spearheading research initiatives in emerging technologies and employee experience. With a unique blend of expertise in anthropology and IT, Dana leads cutting-edge research that shapes industry landscapes across various domains, including employee experience, Agentic AI, generative AI, diversity, equity, and inclusion (DEI), and sustainability. Her multidisciplinary background allows her to bridge the gap between strategy, people, and technology, offering a holistic perspective on today's rapidly evolving business landscape.

As a thought leader, Dana has authored numerous publications on emerging technologies, digital strategy and transformation, cloud innovation, employee experience, and hybrid work environments. Before her role at HFS Research, she held leadership positions at Unisys and Info-Tech Research Group, driving impactful research and consulting initiatives in IT strategy, digital transformation, and innovation management across public and private sectors.

Dana holds bachelor's and master's degrees in Anthropology from University College London, UK. Her unique educational foundation and extensive IT expertise enable her to deliver human-centered technology solutions that create intuitive and inclusive experiences. Passionate about the intersection of technology and human behavior, Dana leverages data analysis, strategic thinking, and user-centric design to identify untapped opportunities and translate them into actionable strategies for clients.

Dana Daher | HFS Research

Content By Dana Daher

Highlight Report

Unleash the power of happy humans in your AI enterprise—learn from Cognizant’s balancing act

AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.

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Point of View

GenAI isn’t a threat to your job; agentic AI is

GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.

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Hot Tech

HFS OneOffice Hot Tech: Klarity

Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.

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Market Impact Report

GenAI unplugged: Candid insights from GenAI trailblazers in their own words

Hard-earned insights from GenAI trailblazers reveal the real-world challenges, triumphs, and strategies to guide successful AI adoption.

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Point of View

Energy and utilities leaders must adapt to convergence or risk obsolescence

E&U leaders must adapt to sector convergence, integrating renewables, smart grids, and IoT, or face obsolescence.

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Highlight Report

IBM collaborates with the City of Copenhagen to balance the energy system

IBM and Denmark's largest energy company partnered to develop a demand-side flexibility solution for Copenhagen to balance renewable energy sources.

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Point of View

DEI is at a crossroads—facing death or revitalization

DEI is at a crossroads—organizations must either revitalize their efforts or risk abandoning these essential values entirely.

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Point of View

BFSI’s fast track to GenAI value hinges on resolving five crucial debts

BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.

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