Niti Jhunjhunwala

Senior Analyst

Niti Jhunjhunwala is a senior analyst for HFS Research. Her coverage areas include banking and financial services and GenAI. She also regularly contributes to competitive intelligence across IT and business process services and the HFS Market Index, a quarterly report that analyses the performance and major developments of top service providers over the past quarter.

Niti joined HFS with more than six years of experience in market research. Previously, she worked with Kantar (a leading data, insights, and consulting company). Her responsibilities included leading end-to-end research studies and delivering client presentations.

She earned an MBA in finance and marketing and B.Tech degree in information technology.

Niti is based out of Kolkata, India. In her spare time, she loves reading, traveling, and going for walks. On weekends, she enjoys painting, spending time with her nephew, and binge-watching series.

Niti Jhunjhunwala

Content By Niti Jhunjhunwala

Data Viewpoint

Modernize core banking to differentiate and future-proof beyond cost-cutting or UI polish

Banks must select their approach carefully to ensure continuously evolving systems.

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Highlight Report

Tailor a digital transformation, as this mid-tier bank did, for best results

Hitachi DS delivered small-scope digital transformations in the mid-tier bank’s business line with enterprise-level solutions.

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Highlight Report

a21.ai heralds the emergence of right-sized GenAI solutions for SMEs

a21.ai is using SLMs to create lower cost GenAI solutions to deliver quick ROIs.

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Point of View

Infusing GenAI into insurance

We outline the GenAI opportunities that HFS believes will have the greatest impact on the insurance industry.

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Highlight Report

Enterprises focused on clearing their debts are poised to scale with GenAI

Enterprises looking to scale GenAI need to address their debts, utilise COEs and address sustainability and liability.

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Data Viewpoint

Not even GenAI spend can drive growth for TWILTCH providers

TWILTCH continue to face another quarter of slowdown in growth in Q1 2024 due to uncertain macroeconomic environment.

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Data Viewpoint

Revenue growth of ‘fastest five’ service providers slows, but investments show promise

The fastest five service providers revenue growth is slowing but they bet on emerging technologies to remain relevant.

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Competitive Intelligence

Deloitte: Service Capabilities for Core Banking Modernization, 2024

A look at how Deloitte performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024

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