Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Highlight Report

Insurers cannot continue to ignore decades of technical and process debt

Mounting technical and process debt—estimated at $200 billion by HFS Research—is no longer sustainable for the insurance industry.

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Competitive Intelligence

Cognizant: Salesforce Services Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

Accenture: Salesforce Services Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

Deloitte: Salesforce Services Capabilities, 2025

A look at how Deloitte performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

IBM: Salesforce Services Capabilities, 2025

A look at how IBM performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

Infosys: Salesforce Services Capabilities, 2025

A look at how Infosys performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

Publicis Sapient: Salesforce Services Capabilities, 2025

A look at how Publicis Sapient performed in the HFS Horizons: Salesforce Service Providers, 2025

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Competitive Intelligence

PwC: Salesforce Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Salesforce Service Providers, 2025

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