President, Research and Advisory Services
Saurabh Gupta is president, Research and Advisory Services for HFS Research. He sets the strategic research focus and agenda for HFS Research, understanding and predicting the needs of the industry and ensuring that HFS maintains its position as the strongest impact thought leader for business operations and services research. Saurabh oversees HFS' global research function, managing the team of analysts and operations across the US, Europe, and Asia.
He is a recognized thought leader who is passionate about solving business problems and bringing big ideas to life. With more than two decades of experience across client, provider, advisory, and analyst roles, Saurabh brings a uniquely realistic and wide-ranging perspective to industry challenges and opportunities. He has authored more than 200 research reports, is a frequent speaker, and is regularly quoted in industry publications. Saurabh is well-known for spotting disruptive technology trends such as blockchain, Web3, metaverse, cloud, AI, and automation and predicting their implications for different stakeholders through frameworks including OneOffice™ and OneEcosystem™.
Before joining HFS, Saurabh led strategy for Genpact's CFO and transformation services, helped shape the business services strategy for AbbVie, managed Everest Group's global BPS practice, and worked as a techno-functional consultant at Infosys.
He is a mechanical engineer from Delhi College of Engineering and holds an MBA from IIT Bombay. He lives in Chicago with his wife and daughter. Saurabh is a fan of Indian cricket and European soccer.
February 20, 2019 Earlier this month, Kofax closed its acquisition of Nuance Document Imaging (NDI) at a price tag of $400 million. It also entered a definitive agreement to Top
February 14, 2019 Our key takeaways from the FORA AI Roundtable discussion
January 21, 2019 In this POV, we analyze Bangladesh’s investments in emerging technologies and profile promising digital players.
January 10, 2019 HFS Top 10 Assessment of Enterprise Blockchain Service providers
December 6, 2018 Our 2019 Research Agenda explores the breathtaking advancements in technology enabling the Digital OneOffice and leading to the creation of a Hyper-Connected
December 5, 2018 Survey-based report from 262 enterprise decision makers on their use of data and analytics as strategic assets
November 27, 2018 This report ranks 10 leading providers on their digital change management capabilities.
November 7, 2018 See the Top 10 blockchain platforms, ranked based on discussions with power users and analysis of 550 blockchain engagements across industries and across the
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.