Accurate, visionary, and thought-provoking insight into issues that impact your business.
October 10, 2012 We examine how ING and Cognizant are working together to create the kind of strategic relationship that can bring complex onshore-centric delivery models to in
October 9, 2012 No one puts on a better user event than Salesforce. Part customer event, part revival meeting, Salesforce brought together 90,000 people in San Francisco last
September 30, 2012 The potential impact of the US presidential election is not only an important and very current question with regards to social and economic matters, but it will
September 27, 2012 For Accenture, Octagon's regulatory and clinical information technology solutions, services, and expertise augments Accenture’s broad pharma industry
September 21, 2012 Accenture has very effectively evolved its 20-year-old BPO business to become a market leader in terms of market share and vision. Its sophisticated and BPO the
September 20, 2012 In June of this year, several sourcing heavyweights gathered for an informative and lively hour-long debate about the future of business process outsourcing. by
September 19, 2012 In a blog post, Twitter signaled it has made significant changes to its API that have the potential to considerably harm and diminish the function of clients
September 18, 2012 It may take years for Apple to actually get its money from Samsung, but Apple’s victory is challenging the notion that Android is free. Carriers and handset
September 12, 2012 EXL has proven that you don’t have to be a $1B+ company to be an industry leader. Under the leadership of Rohit Kapoor, vice chairman and CEO, EXL has shown
September 5, 2012 In this RAPIDInsight, HfS Research looks at the merits of the IDIQ contract and how it is used in outsourcing.
September 5, 2012 HfS Research’s latest business process outsourcing research has uncovered some key areas where BPO service providers feel buyers need to make changes in order
August 30, 2012 EXL has resisted the temptation to be “all things to all people,” instead making investments into areas the company wants to target. This focus is the that
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