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August 30, 2012 WNS is a mid-tier service provider based in India, but they may be one of the best-kept secrets in the BPO market today.
August 30, 2012 HfS Research analysts attended the recent Infosys Global Analyst Relations Summit held in Boston over July 30-31, 2012. Our primary perceptions through sessions
August 27, 2012 IBM’s acquisition of Kenexa places it in pole position as a Recruiting BPO services provider. The big question now is whether it will next acquire a cloud or
August 22, 2012 Leading procurement solutions provider Procurian announced its acquisition of Utilities Analyses, Inc. (UAI) this week.
August 22, 2012 In this report, HfS Research analyzes the Latin American competitive landscape and five IT-BPO service providers who are making waves in the region.
August 22, 2012 On August 14, PwC announced its intent to acquire social media strategy firm Ant’s Eye View (AEV).
August 17, 2012 HfS Research recently held its inaugural HfS 50 Executive Council meeting, bringing together 41 experienced senior sourcing executives whose organizations are
August 17, 2012 In this RAPIDInsight, we look at why gainsharing is not working in many buyer-provider relationships. We will then introduce a set of common best practices that
August 15, 2012 In this RAPIDInsight, HfS Research examines the specific challenges facing brokerage companies and how these firms are leveraging outsourcing service providers
August 13, 2012 Enterprise buyers of business process outsourcing, IT outsourcing, and cloud services have a new security bogeyman to worry about, the so-called Advanced Threat
August 10, 2012 By working with Centro, a mid-size ad agency was able to master digital media operations and offer comprehensive solutions to their clients, gaining >50% and -
July 21, 2012 On July 21, Dodd-Frank turns two. HfS takes a look at what has been accomplished in the two years and the impacts that Dodd-Frank is having on the financial
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