Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Point of View

Q3’24 TWILTCH earnings show improvement as vendor consolidation continues

Vendor consolidation continues to impact TWILTCH providers’ financial performance but overall, the industry is improving.

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Point of View

UK&I leaders say GenAI success depends on the balance between risk and reward

HFS and Cognizant hosted senior executives for a Roundtable in London to discuss if UK&I firms are being bold enough with GenAI.

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Challenger Series

HFS Challenger: Chazey Partners

Chazey Partners leverages a practitioner-led approach to deliver high-impact, cost-effective results to enterprises.

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Highlight Report

IBM and SAP embrace OneEcosystem™ to drive next-level business value

Saurabh Gupta connected with Jason Kelley, Stacy Short, and Christine Rhoads to discuss the latest IBM and SAP partnership.

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Point of View

‘Fastest Six’ service providers continue to demonstrate agility and flexibility

Despite the industry slowdown, the “Fastest Six” continue to double down on strategic investments, particularly GenAI.

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Point of View

TWILTCH providers must embrace tech arbitrage to improve financial performances

TWILTCH providers must convince clients to embrace technology arbitrage and jump to the new S-curve of value creation.

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Point of View

Celonis’ Process Intelligence Graph strives to drive OneOffice from thought to reality

Celonis' PI Graph aims to turn OneOffice into reality by seamlessly connecting front, middle, and back offices.

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Point of View

Balancing your dreaming and doing is key to enterprise GenAI success

HFS, with Tech Mahindra, recently hosted a roundtable session to discuss the importance of dreaming and doing for GenAI success.

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